Please allow us to utilize the ‘one click purchase’ option outside of ‘upsell/downsell’ after a purchase - so that the same offer can be presented after a prevoius purchase that is not dependent on what they clicked on the previous page - (whether they said yes to a previous purchase or no to a previous purchase)
Here is a more in depth explenation:
In Simvoly, the native One-Click Upsell (OTO) logic is step-local: each OTO page can only branch based on what the visitor does on that page (Accept vs. Decline). There isn’t a built-in global “state machine” that lets you reuse the same offer regardless of earlier choices and still keep it true one-click in every path. So at some point, if you want the exact same offer to show on both paths and preserve one-click everywhere, you’ll hit a limitation.
Here’s a clean message you can paste to support (and get a definitive answer):
Subject: One-Click Upsell branching beyond previous step
Body:
I’m building an OTO flow and want to present the same upsell to a buyer whether they clicked Yes or No on the previous step—ideally preserving true one-click in either path.
From what I can tell, each OTO page only supports branching based on the immediate Accept/Decline action of that page. There doesn’t seem to be a way to set conditions like “if product X is not in the order yet, show OTO-X as one-click” regardless of how we got here.
Could you confirm:
Is there any funnel-level condition to route a buyer based on cart/order contents (e.g., “if product Y not purchased yet, go to Step Z as a one-click OTO”)?
Can Accept/Decline buttons append URL parameters (e.g., ?last=decline) and can sections on the next step read those params to toggle content and still keep one-click for the same product?
Is there any session flag/contact tag we can set on Decline and use to conditionally render the same offer as a one-click on a later step?
If not, what’s the recommended pattern to re-present the same offer across both Accept and Decline paths without breaking one-click?
Thanks!
Meanwhile, practical workarounds you can use today:
Dual presentation (best coverage):
Show the add-on as an order bump on the main checkout (everyone sees it pre-purchase).
Also show it as a true OTO after checkout (one-click for those who didn’t take the bump).
This isn’t the same “page” both paths see, but it ensures the same offer reaches everyone.
Accept & Decline → same next step (quasi-repeat):
Point both buttons to the same next page. On that page:
If they came from Accept, keep going to OTO-2.
If they came from Decline, re-present the offer as a normal checkout (not one-click).
You can pass a query param from the button to change copy/UI for the “decline-retry” presentation.
Email/SMS “second chance” one-click:
If Simvoly lets you trigger an after-purchase automation when product X isn’t in the order, fire a quick email/SMS with a timed one-click link to the same OTO page. This preserves one-click, just moves it to the inbox.
Variant/pricing trick:
Use the same product with a variant or coupon so you can reasonably “repeat” the offer at a different price or frame—one path uses the one-click OTO, the other gets a non-one-click fallback with identical value.