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Password Reset Link to work for 36 hours or longer#2659

Our clients fail to change their passwords in 24 hours after we send initial pw reset link.

We do sell digital products and people often see this email in… 5 days or so.

This creates a tremendous amount of customer service and inbound calls since we sell 1000+ digital products per month.

There is a dedicated person who handles these inbound calls.

We can have 1/5th of the work if the link just works longer.

This is the same link they use for first time access.

Thanks!

7 months ago