Currently, when users are writing comments on forum posts (both on mobile and desktop), pressing Enter immediately submits the comment instead of creating a line break. This makes it impossible to format comments with multiple paragraphs or lines.
The feedback received is that this is particularly cumbersome on mobile devices, which discourages many users from responding in the forum at all.
Allow users to press Enter to create line breaks within their comments. The comment should only be submitted when users click the “Send” or “Post” button, or alternatively use a keyboard shortcut like Shift+Enter to submit.
This would improve the user experience and encourage more engagement in forum discussions, especially from mobile users.